When you book service an account is automatically created for you.  Simply set up your account, choose your password, and you’re ready to go. Alternatively you can create and log into your account at this link https://evercleanmaid.launch27.com/login

If you’re within the Northern Virginia and Washington DC Metro area, absolutely.  We even go as far as Stafford and Gainesville!

Standard cleaning takes into account everything that involves cleaning a home or apartment.  Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc.  We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.

We bring our own cleaning supplies but please let us know if you have any special requests and we would be happy to accommodate you if possible.  Alternatively, we can use green products if you would prefer.  Please let us know if you would prefer green cleaning services so we can plan for this.

Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.

In most cases you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.

Log into your account at https://evercleanmaid.launch27.com/login/ and you will see any outstanding gift cards and respective balances.

Absolutely. Simply enter your coupon (gift card) code into the booking form as you are creating your booking.  Your final price will automatically change to reflect your coupon balance.  At any time you can log into your account and see the balance on any gift cards you have

Some discounts are for first time customers only and some are for recurring customers only. In addition, some discounts are only one-time, and will not work for future service. There might be a couple reasons why a specific discount code no longer works. Please get in touch if you have any questions.

Please note that if your time is a range that this is our arrival window to deal with the unpredictability of traffic, parking, and other surprises.

You can login into your account simply by going to the the customer login page at https://evercleanmaid.launch27.com/login/

You can submit a password change request on the customer login page at https://evercleanmaid.launch27.com/login/

You can submit a password change request on the customer login page at https://evercleanmaid.launch27.com/login/

Log into your account and update your address in your upcoming booking. Alternatively you can give us a call and we will update your address for you

Log into your account at https://evercleanmaid.launch27.com/login/ and update your card on file.  Your new card will automatically be noted as your default card.

Simply go to our booking form and schedule your appointment online. Alternatively you can give us a call if there are any issues at all.

All of our folks are interviewed and pass a detailed background check. Only a select few of the people that apply end up working as Everclean Maid Service cleaners.

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it.  That’s our promise to you!

Yes they do.  We run a detailed background check on all applicants as the last step in our pre-screening process.

If you’re not content with your cleaning, we will come out and re-clean (within a 7 day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.

If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 7 day window). If after our re-clean is completed and you’re still not happy with service, we offer a full refund.